Privacy Policy

Effective Date: 2026  |  Last Updated: 2026

Overview

Lustig Jewelers is committed to providing excellent customer service while safeguarding and protecting your privacy. To better serve you, we may collect and maintain certain information about you. Under no conditions do we sell, share, or rent this information to other businesses, and we diligently protect and enforce this confidentiality.

If you have any questions or concerns about this policy, please contact us at:

Lustig Jewelers, Aspen Pointe Shopping Center, 281 W. Townline Rd, Vernon Hills, IL 60061

Phone: (847) 680-7300  |  Toll Free: (800) 224-0711

What Information Do We Collect?

When you visit our website, we collect information about the navigation and browsing activities of our customers. No individual identifying information is collected from browsing alone. We use this information to understand which pages of our site are being visited and how long customers are staying to browse.

If you register with us, make a purchase, or contact us through our website, we may collect and store the following:

• Your name and contact details (address, email address, phone number)

• Dates that are important to you, such as birthdays and anniversaries

• Purchase history and preferences

• Any information you voluntarily provide through our contact or booking forms

How Do We Use Your Information?

We retain your name, address, email address, and any special dates you have provided in our database. We may use this information to:

• Process and fulfill your orders

• Respond to your inquiries and service requests

• Send you updates about your orders or repairs

• Notify you of special events, promotions, or offers that may be of interest to you

If you would prefer not to receive marketing communications from us, please contact us through our website or by phone and we will remove you from our list promptly.

Do We Share Your Information?

We do not sell, share, or rent your personal information to third parties for marketing or promotional purposes.

We do not share mobile contact information with third parties or affiliates for marketing or promotional purposes. Information may be shared with service providers solely to support services such as customer care. All other categories exclude text messaging originator opt-in data and consent — this information will not be shared with any third parties.

In the course of general business operations, we may need to share information with trusted service providers who assist us in operating our website, processing transactions, or serving you — provided those parties agree to keep your information confidential.

How Is Your Information Stored and Protected?

We store your information securely in our customer database. We limit access to your information to employees with a legitimate need to know, and we enforce a confidentiality policy. Any third parties who provide services to us and have access to your information are required to adhere to the same commitment to your privacy.

Your Rights

You have the right to request access to the personal information we hold about you. Your rights include:

• The right to know what information we hold and where it came from

• The right to view your information and request a copy

• The right to request corrections, amendments, or deletions of your information

To exercise any of these rights, please contact us directly at (847) 680-7300 or visit us in store.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We encourage you to review this page periodically. Continued use of our website following any changes constitutes your acceptance of the updated policy.

Contact Us

Lustig Jewelers

Aspen Pointe Shopping Center, 281 W. Townline Rd, Vernon Hills, IL 60061

Phone: (847) 680-7300  |  Toll Free: (800) 224-0711

Tuesday – Saturday (see store hours)